Managing the Traveler Experience

FROSCH Entertainment consultants are known for their passion, longevity of experience, and their commitment to service. Our experienced in-house consultants are directly accessible by phone to provide a complete range of traveler services, including weekends and after hours.

  • „Flight Alters (delay/cancellations sent to PDA’s and smart phones)
  • Pre-trip Reminders
  • Safety and Health Advisory
  • VIP/Concierge Service
  • 24 Hour Traveler Assistance
  • Visa/Passport Assistance
  • Traveler Alerts
  • Newsflashes
  • Customer Surveys
  • Experienced Professional Domestic & International Consultants
  • Hotel Discount Program
  • International Rate Desk
  • Traveler Seminars and Training
  • Upgrades
  • Waivers
  • Enroute Travel Assistance Programs
  • Continual Automated Lower Fare Searches (up to 4 hours prior to departure)

 

FROSCH Entertainment’s best-in-class service is complimented by the benefits our clients enjoy from our many industry relationships. FROSCH Entertainment has entered into exclusive airline partnerships, is affiliated with the best travel networks in the nation and serves on many of the most distinguished hotel and resort membership boards. A sampling of our many relationships is listed below.

AFFILIATIONS

  • Signature: A worldwide network of leading travel agencies and industry suppliers engaged in providing clients with special value-added travel experiences.
  • ABC Corporate Services: The ABC program provides corporate rates and block space at 21,000 properties throughout 145 countries around the world.
  • Ritz-Carlton STARS Agency: One of the Ritz-Carlton Top 50 travel agencies in the United States who has access to special upgrades & amenities at all Ritz-Carlton properties.
  • Four Seasons Preferred Partners: By-Invitation only partnership, extended only to Four Seasons’ best producing travel agencies. Complimentary upgrades and special amenities at all Four Seasons properties worldwide.
  • Rosewood Elite: An exclusive program for Rosewood Hotels Resort & Spa top travel agency partners. Access to exclusive upgrades and special amenities included for all Rosewood properties.

AIRLINE PARTNERSHIPS

  • „AirFrance
  • American Airlines
  • British Airways
  • Contitental Airlines
  • Delta Airlines
  • Swiss Air
  • United

MEMBERSHIPS

  • „ Crystal Cruise Line – Crystal Society
  • „ Cunard Line – Inner Circle
  • „ Seabourn Cruise LIne – Pinnacle Club
  • „ Abercrombie & Kent – 100 Club
  • „ Sofitel Luxury Hotels – Step Program
  • „ Orient Express – Bellini Club
  • „ Mandarin Oriental – Fan Club
  • „ Starwood Hotels – Preferred Partner

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